Make sure the WD My Cloud app is installed on your Android device. It comes installed on Western Digital external hard drives. Regardless of which one you have you can use both on a Mac. The program runs as a virtual CD-ROM drive on your system. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. MY PASSPORT ULTRA USER MANUAL Getting Started with the WD Software Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the WD Apps Setup Wizard: 2. Any suggestions before I take it back to Best Buy for a refund? WD Passport POCKET DRIVE Quick Install Guide Important: WD recommends installing the latest service packs and For Windows 98SE, you must install the USB Mass ® updates. The security of the drive is locked with the help of a password. After … If somehow the USB controller driver gets corrupted then you can even get this issue. I hope you don’t mind me jumping on this to add more detail. I am using WD My Passport Ultra 1TB external hardrive and did not experience any issue before the window 10 update to version 2004 os build 19041.388. To install WD Apps software in Windows (10, 8. If you wish to download the WD Drive for the Windows system, follow the guidelines given here. It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. I’m using Windows 10 and trying to install my new WD portable Passport. List of all WD firmware and software available for download.

Wd apps setup windows 10